About Us
Roberts Properties isn't here to sell you a dream house while dodging your questions. We're here because buying your first home shouldn't feel like decoding ancient hieroglyphics. Sarah Roberts started this back in 2011 after watching her sister get steamrolled by paperwork and confusing advice. Turns out, a lot of people felt the same way. So we built something different—a place where first-time buyers get straight talk, actual expertise, and someone who remembers what it felt like to be terrified about making the biggest purchase of their lives. We've walked 847 families through this process. And we'll walk you through it too. No corporate speak. No hidden surprises. Just real people who genuinely want you to succeed.
Over time, we’ve built a reputation for reliability, quality, and clear communication. We treat each project as a partnership and aim for outcomes that last.
Our Mission & Our Vision
Our Mission
Give first-time home buyers the knowledge and support they need to buy confidently. We strip away the confusion, explain what actually matters, and make sure you understand every single step. Because you deserve a partner—not a salesperson with a quota.
Our Vision
A world where buying your first home doesn't require a law degree or a lucky guess. Where buyers feel informed, protected, and genuinely excited about their decision. Where owning a home feels possible, not terrifying.
Why Choose Us
- Experienced TeamOur professionals have decades of combined experience. We've seen it all and know how to handle any challenge.
- Quality GuaranteedWe stand behind our work with comprehensive guarantees. If you're not satisfied, we'll make it right.
- Fair PricingTransparent, competitive pricing with no hidden fees. You'll always know exactly what you're paying for.
- Proven ResultsThousands of satisfied customers and a track record of successful projects speak for themselves.
Our Story
Sarah Roberts was a teacher. Then she wasn't. After watching her sister's nightmare home-buying experience in 2011, she decided someone had to make this easier. She studied real estate, got licensed, and started Roberts Properties from her kitchen table. (Seriously. There are coffee stains on the original business plan.) The first year, she helped 12 families. The second year, 34. By year five, she'd hired her first employee. Now we're 17 people strong and we've helped nearly 850 first-time buyers across the region find homes they actually love. We're still in Coimbra. Still obsessed with making this less complicated.
Our Core Values
The principles that guide everything we do
Brutal Honesty
We tell you what we actually think. If a house is overpriced, we'll say it. If you're not ready yet, we'll tell you that too. You get the truth—even when it's not what you wanted to hear.
Your Interest First
Our commission doesn't change based on sale price. So we're genuinely motivated to help you buy right, not just buy expensive. That's the whole point.
Clear Explanations
Mortgage rates. Interest calculations. Closing costs. Legal stuff. We explain it until you actually understand it. No jargon. No condescension. Just clarity.
Patient Support
This is probably the biggest decision you'll make. We're here for 47 questions. 200 questions. However many you need. We answer them all.
Meet Our Team
The people behind Roberts Properties
We’re a team that values ownership, clarity, and growth. We celebrate wins, learn fast, and keep client outcomes at the center.
Sarah Roberts
Founder & Senior Buyer's Agent
Started this whole thing because her sister's home purchase was a disaster. 14 years later, she's helped hundreds of families avoid the same mistakes. Also makes the best coffee in the office. Occasionally.
Miguel Gonçalves
Mortgage Specialist
Spent 8 years at a bank watching people get confused by loan paperwork. Now he breaks it down until it makes actual sense. Knows interest rates the way other people know song lyrics.
Catarina Ribeiro
Property Consultant
Can spot a good neighborhood investment three months before everyone else figures it out. Former architect. Has opinions about kitchen layout. Strong opinions. You'll appreciate this.
Our Approach
Our approach combines proven methods with modern tools. We start with discovery, align on goals, plan clearly, and execute with quality checks at every step.