Frequently Asked Questions
Buying a home for the first time? Yeah, it's confusing. We've heard every question under the sun, and we're here to give you straight answers. No corporate jargon. Just real talk about what it takes to find your place in Lisboa.
We walk you through the whole thing. Portfolio reviews, neighborhood breakdowns, negotiation help—we're basically your translator between you and the real estate world. We don't rush people. Our job is making sure you understand every step and don't end up in a property you'll regret in 3 years. We focus on first-time buyers specifically because your needs are different.
No hidden fees here. Standard commission rates apply when you purchase—typically covered by the seller's side. But here's the thing: we also offer flat-fee consultations if you just want advice without buying through us. That's 185 euros for a 90-minute session. Some folks find that helpful. We're transparent about costs upfront. No surprises at closing.
Realistically? 8 to 12 weeks from offer to keys in hand. That assumes nothing goes sideways with inspections or financing. We've seen it take 6 weeks when everything lines up perfectly. Other times, 16 weeks when there's complications. We'll give you a realistic timeline for your specific situation. Rushing this process is how people make expensive mistakes.
We cover Lisboa and the surrounding municipalities—so anywhere from Alcântara to Oeiras. That's our turf. We know these neighborhoods like the back of our hand. Schools, traffic patterns, where the good coffee spots are—that stuff matters. If you're looking outside our area, we'll connect you with someone we trust rather than pretend we know something we don't.
No. That's not how this works. We can't guarantee a specific property will be available or that your offer will be accepted. What we do guarantee: honest advice, zero pressure, and we won't push you toward a bad deal just to make a commission. We'd rather you walk away than buy something wrong. That's how we sleep at night and keep clients coming back years later.
Call us. Really. +351 497 046 178. We answer the phone most weekdays. Email works too—[email protected]—but it's slower. Or just swing by Praça do Comércio 158. No appointment needed during business hours. We like talking face-to-face with first-timers. That's when people relax and ask the questions they're actually worried about.
Absolutely. We've worked with people in all kinds of situations. We know which banks are flexible and which aren't. Sometimes a smaller down payment works fine with the right loan structure. Other times, we help you strengthen your position before applying. This is exactly why working with someone who knows the landscape matters. You're not disqualified—you just need the right strategy.
Not really. We stay in touch. Questions about maintenance, renovations, refinancing later—just reach out. We've got contractor recommendations too, if you need them. And honestly, when our first-time buyers are ready to upgrade or downsize, they usually call us first. You're not a transaction number here. You're someone we helped reach a major life goal.